The Insurance Fraud Enforcement Department catch up with the short-tempered serial fraudster who terrorised claims handlers as he chased payment for a string of fraudulent claims, while a bogus claim for a pair of stolen mobile phones is cut off by investigators when the claimant's story fails to ring true. An attempt at a crash-for-cash scam backfires when CCTV footage supplied by the claimant to rubber-stamp their claim shows what really happened, while the past comes back to haunt a fraudster years after he thought he'd got away with it. Plus the bizarre bogus insurance claim that supposedly arose from a domestic dispute.